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Anthony Caruso was super helpful!!! It was great and you should buy a car from here!
Highly recommend our sales guy, SALL. Extremely friendly, kind and personable, he took the stress out of the purchase of a brand new car! The dealership itself is nice and clean and has a remarkable inventory!
Jordan, incredible nice and patient. I am satisfied with the whole processing. Great service and deal.
Very profecionsl Im Really like atencion and exelent service
We purchased a new Encore GX from Bill Kay. Our salesman, Anthony Caruso was great. He made the process smooth and we negotiated a fair price on the vehicle. Everything from sales to financing went smooth. We would recommend the dealership for a new Buick. See Anthony for great service. My Dad is very happy with his new car!
Went to pay for $700 + worth of service with GMC credit card and was told by cashier I would be charged additional 3% unless I used debit card or paid cash. They’ll never see me again. Enjoy the 3%.
Justin was very helpful in getting my car repaired properly and securing me a loaner while it was getting fixed.
Very friendly team. The entire team was well knowledgeable about the vehicle and it's features
This dealership is the best, and so is Jordyn Finley! He got us right in and out within an hour and a half , he was very stright forward with everything , and got us the payment that we wanted ! Go to BILL KAY for every car purchase!
I had gone to a couple dealerships but I’m glad i chose this one! Everyone was so helpful and nice definitely recommend!
Justin is kind and outgoing. Always gets things done in a timely manner
Very great service!
Great place to be!
These guys are the best around!
Hands down the best service department out there.
Had my Silverado 1500 in for service. Friendly and reliable thanks to my favorites. David, Cody and Justin!!
The guys in service have gone above and beyond every time I bring my truck in for maintenance.
Service was great!👍
Justin the Service Manager is very reasonable and will do anything to make sure the job gets done
Best service department I’ve ever had the pleasure of dealing with. Justin, Cody, Dave, and Dom always have me taken care of when I come in. Wouldn’t take my vehicle anywhere else!
The sales & service team is the best!
JORDYN WAS A GREAT HELP
Jordyn was a Great help, he was very nice and upfront with us, and all of the information that was provided! I loved it! See jordyn for anything you need car wise!
Great service team, David did an excellent job explaining my services and keeping in touch through the entire process .
Juana and Joe were great! Very easy to work with and would highly recommend.
I recently had my Terrain serviced for a complicated and lengthy repair. My Service Director was Justin Kielma. He was very knowledgeable and detailed with me on the repair needed for my car. He gave me a 2025 new loaner Terrain to drive while the dealership did the repair. I am very pleased with the service I received at this dealership and especially the Communication and professionalism of Justin Kielma.
Anthony and daniel were amazing Anthony found the right truck for me and greated me the Minute I pulled into the dealership. I would highly recommend Anthony ask for him You won't be upset.
Anthony Caruso and Daniel the manager were very helpful in making sure I was happy with my choice of car and payment. I appreciate their willingness to work with me on satisfactory arrangements. Thanks guys
I always rely on BK Buick. While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hickuo with my last visit, David and Dominic resolved the issues immediately.
Mina was very professional exceptional salesman / financial advisor very professional and helpful 👍🏻🇺🇸🙏👊🏻
Really great service and I am so happy with my decision to come to bill kay and purchase a car through them. Every employee that helped me was wonderful
I showed up at the dealership not expecting to purchase a GMC Sierra. Anthony Caruso, Joseph Volturo and Daniel Masoud were very courteous and were willing to do what it takes to get me in the truck of my choice. After some back and forth then taking the night to sleep on it, I contacted Anthony willing to make the deal that was offered the night before. They even added more money to my trade in and got the financing I needed to drive the new truck home. Service was great. Thank you guys great job!!!
Leaving this dealership today with a beautiful Hellcat Durango! Jordi Damian and Daniel Masoud were absolutely wonderful and professional salesman. Did what they could to give me a great vehicle price while giving me the maximum allowed for my trade in. Would definitely recommend this dealer to someone looking for a fairly priced vehicle and process from the start.
Dominic has an excellent customer service and guide me for the right direction with issues with my car, and explained very well. Also, Alexander listened and took care of the car problems…very satisfied with the results. Once again Thank You!
When we first pulled into the dealership Anthony came out right away and talked to us. He has no hesitation to help us and when I inquired about a truck he went and grabbed the keys to show me everything and he talked to me about the truck. He answered every question I had and he was very nice and I didn't feel rushed at all. He is a very nice gentleman and he is very attentive. Anthony is a very good salesman.
They not only care about cars, they care about people
Good people always well taken care of when I'm there. Just a comfortable environment there and they have always been honest with me.
Everyone was very kind and professional. They made my car buying experience fairly easy and almost painless .
My sales rep Jordyn did a phenomenal job at making sure the deal was sealed and i was highly satisfied and got the vehicle i wanted. Although they didn’t have the color i wanted he made sure i got something even better. Jordyn is the bomb.com and highly recommend him to help in purchasing a vehicle.
Mena was extremely helpful in getting our needs met to get this deal across the finish line, overall was very satisfied with this dealership, buying a new car wasn't a dreadful experience here but a blessing
I been buy cars with these guys for a long time Mena always takes care of me and makes it easy process I highly recommend them
Dan Masoud was great to deal with. Was speaking to him about a Buick Encore
Jordyn was so professional and knowledgeable, he helped us get the van we wanted. We were very pleased with his service.
👋!my experience with Bill Kay Downers Grove was great! MENA was my salesman and he was super polite; helpful, and wanted to get me into a car. I got into a GMC Sierra with super low miles and I was very happy.I would say this is a great location to go. Am telling you, go see Mena and get yourself your next ride! HM
Vehicle was close to what was described in the description. Salesman was top notch, Finance department beat my pre qualified offer, transaction was smooth and fairly quick. Would buy from them again
Outstanding service from a young man named Anthony Caruso. He and Joe Volturo went above and beyond to help me find the best car possible for me. I will recommend them and will be back in the future. :)
Great people who really try to help in any way they can. So happy with my new car!
Had an amazing experience working with Juana and Joe. It was my first time purchasing a vehicle on my own and they made the process smooth and worked hard until they got me the best offer I could have asked for. I would HIGHLY recommend this location and team if you are looking for good honest people who want to help you find a reliable vehicle you will love!
Mena Karas and Danial Masoud at great to deal with!! They explained their transparent process and made the deal simple and easy!
Great Sales team and amazing service! Just bought my car from them. They gave me an amazing deal and great customer service!
Great service friendly atmosphere very informative. Easy going and a great place. I would definitely recommend to anyone in need of a new car.
These guys are the best in the business. Made everything super easy and stress free. Mena was very knowledgeable and got me everything I wanted. The manager Dan was also very nice and easy to work with. Will tell all my friends about these two.
Danny and Mena were both a pleasure to deal with. I had a very easy experience at their dealership, and would recommend to others.
Danny and Mena put me in the car of my dreams, great guys to do business with! Would highly recommend the both of them!
Great dealership! Friendly and professional staff! 10/10 100% would recommend. Mena and Danny are THE BEST!!
Daniel and Mena were amazing I came in looking for a new car and they were able to get me into a beautiful Fiat 500. Daniel told me how he had one and it drove so nice talked me right into it. Thank you guys so much for your help!
My 2023 Encore was serviced and a ride to and from Bill Kay was provided. All is well now....
Amazing work! Great service he made the process very easy he made dreams happen. Very satisfied. Overall great person and great sells man highly recommend this place and person to speak to and get a vehicle from!
jordyn was very helpful and helping me find the car that I wanted. I came into the dealership not knowing what vehicle I wanted and Jordyn went above and beyond to help me get something that fitted my needs. I really appreciate everything that he did for me and I recommend him to everyone that goes to BILL KAY!
I’m a senior buying my first car alone and these gentlemen were so kind and patient. I was nervous but they made the experience fun. I ended up with a vehicle that I love. I will definitely recommend this dealership.
They were so pleasant, kind and helpful and met all my needs!!! Jordyn and Sisson are a great asset to the dealership and the company as a whole. I’ve never been to a deal shop that took care of me like they did. Also I was only there for a short period of time, which was great!!!! I’m so happy with new Infiniti truck!!!!
Jordyn was phenomenal. He went above and beyond to seal the deal. Also he ensured i was satisfied with my vehicle. Although they didn’t have the color i wanted he made sure i got a color i liked.
Juana and Joe were very helping us with the lease of our 2025 Buick Evinir. Very pleasant experience.
I just bought a brand new GMC Canyon, and I had a fantastic and seamless experience with Juana and Joe. I arrived at the dealership with a pre-approval from my bank, but to my surprise, they offered me a better rate with another bank. Additionally, I initially thought I would have to return to the dealership to pick up my truck, but Juana delivered it to my house today!
John was very friendly and professional and was very knowledgeable this is our 2nd time buying a vehicle here and we would definitely come back.
Come get your car from here there very friendly and respectful of time. Mena the sales person was very knowledgeable and figure out the right car for my needs. And Daniel the sales manager put the deal together and was upfront. These are great people highly recommend.
This dealership is top tier their customer service is beyond amazing they will get you in and out with the best service you can imagine.
Mena and Daniel were so great! Very helpful and made my car buying process easier than usual.
Mena and Daniel helped me out so much. I am definitely coming back to see both of them.
Was able to do some decent negotiating, overall a good experience. Wished we could have moved a bit more on the actual cars price as well as my trade in value.
Ryan was a big help with the purchase of my Yukon. Completely transparent, definitely recommend. Excellent customer service!!
Ryan made it very easy for me and my family to make our purchase. Thanks Ryan
Mena is one solid guy. Very dependable and reliable. He helps and answers all questions before the purchase, during the purchase and even after the purchase. Danny the manager is also extremely helpful. Answers all questions to make you feel comfortable and at ease. He even recommended a nice little Italian restaurant for me to go to after my purchase. Great team to work with!
Great experience. Juana and Joe were amazing to work with !
We couldnt get the deal done on the new Enclave i wanted, but all in all great experience.
Come get your car from here there very friendly and respectful of time. Mena the sales person was very knowledgeable and figure out the right car for my needs. And Daniel the sales manager put the deal together and was upfront. These are great people highly recommend.
I cannot say enough good things about Mena and the staff at Bill Kay. Mena went above and beyond and for that, I am beyond grateful!
Great service, not pushy! Mena & finance Mgr both made the deal happen! Thanks to everyone involved!
My experience was a 10 out of 10. Excellent customer service from salesman Jordyn Assisitng and make sure all my wants were meet in searching for the perfect van for me and my family, The financial department explained all in detail the transaction was smooth and I'm very Happy I choose Bill Kay in Downers Grove IL for my purchase. And I referred my cousin the same weekend and she purchased a vehicle and was as Happy as I was with the service.
Had a good experience at Bill Kay with John Czaplicki. He was very courteous and helpful. He was able to negotiate with the sales manager the deal that I wanted. I feel like I left with a good deal on the vehicle. They were even willing to drive the car to a location so that I could bring it home, because I wouldn't be able to return before the dealership closed to pick it up. Also the finance manager was able to get me a really good rate on the vehicle loan. So all in all with the whole ... Read More Google - Apr 8, 2025
Anthony Caruso was awesome and very attentive to my wants and needs. Joe Volturo was helpful as well with information. Dealership does need to offer more variety of drinks other than water while waiting.
Juana was amazing..knowledgeable, easy to speak with, open to meeting our requirements and very kind thru the process
We've into Bill Kay GMC today to just look and walked out with a new car. Sal took me over to see the Chevy Equinox and was very informate. Out going and friendly.
I usually dread going to car dealerships, but Bill Kay Buick GMC changed that for me. From the moment I arrived, I could tell this place was different. The team was welcoming, respectful, and incredibly knowledgeable. They listened to what I needed and didn’t try to upsell me on something I didn’t want.
I ended up with a beautiful vehicle at a great price, and the process couldn’t have been easier. What really stood out was the no-pressure vibe—they genuinely wanted me to be happy with my choice. Even the financing department was easy to work ... Read More Google - Apr 6, 2025
If you’re looking for top-notch service and a smooth car-buying experience, look no further than Bill Kay Buick GMC. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. No pushy sales tactics—just real people who care about finding the right vehicle for you.
The team took the time to answer all my questions and made sure I was comfortable every step of the way. I found a great deal on a Buick that I absolutely love, and the financing process was quick, fair, and transparent. No surprises, no stress—just solid service and ... Read More Google - Apr 6, 2025
Great experience. Juana and Glen were great and helped us all along the way.
We had a very knowledgeable and pleasant sales team help us secure this beautiful 2024 Yukon Danali today. We drove up from BG, Missouri and they made the trip worthwhile. Jordi, Daniel and Sassan were very accommodating and walked us through everything with all of our questions and concerns addressed professionally. We recommend buying a quality car from Bill Kay and their amazing team! Thanks guys :)
Jordyn was a phenomenal salesman. He went the extra mile to make sure i got exactly what i came for and was satisfied when i left. Very friendly and just overall the best. You ever need a vehicle go see Jordyn.
Jordyn was a great help in my car purches Journey!
Jackie was great answering questions, and with helping with getting the price we wanted, the terms needed, and the car we were looking for.
They did a great job getting us the car we wanted at the price we were looking for. The staff was very attentive to our needs while waiting for credit review, etc. Jackie was our sales representative and she was very kind and helpful. 🥰