Dylan was our salesman. He was very knowledgeable and professional. Pleasure to do business with. Purchased a previously owned vehicle at a very reasonable price.

Great experience working with Dylan at Bill Kay Buick GMC. One of the simplest car buying experiences I've had. Wouldn't hesitate to return and work with Dylan and the team here.

Jordyn finley helped us out and made our experience purchasing a car so much easier really good sales man.

Long day looking for the right car,salesman stayed with me the whole time, very nice and friendly personality, location very clean with wonderful curb appearance

I've purchased 8 cars in my life and this purchase was the fastest I've ever experienced.

Jeremy was very helpful and answered all my questions.

Just bought a new used Lincoln for a very good price. Mina and Daniel took good care of me and were very patient.

My experience with Bill Kay service is always great from checking in my car with Christopher , David or any of them to updates while they work on my car to the end I’m always satisfied . I’ll keep coming here for all my services

⭐⭐⭐☆☆ (3/5) I recently purchased a 2022 BMW X1 from Bill Kay Buick GMC, and while there were several positive aspects to my experience, there were also some issues that future buyers should be aware of. First, I want to recognize Jordyn Finley, my salesperson. He was professional, courteous, and worked hard throughout the process. He did everything he could to keep the sale moving, answered my questions, and stayed in communication. My concerns are not with him. I also want to recognize the finance manager. Once we met with him, he was professional and explained everything clearly. My concern is not with him personally, but with the dealership's scheduling and overall finance process. The night before my appointment, I called to confirm everything would be ready because I had a very tight schedule and another appointment later that day. I was assured the vehicle and paperwork would be prepared. I even arrived early to help keep everything on schedule. Unfortunately, our 11:00 a.m. finance appointment started late, and after the finance manager arrived, we had to wait even longer because there was only one finance office available and it was already occupied. As a result, I couldn't complete the purchase before my next commitment and had to leave and return later. For a dealership that handles this many customers, I believe the finance process could be organized much more efficiently. My biggest concern involved the second BMW key fob. I was initially told the vehicle only came with one key and that another would cost several hundred dollars. During negotiations, a second used key fob was found, and I was told it could be reprogrammed for my vehicle. After the purchase, I contacted another BMW dealership and received different information about whether a used BMW key fob can actually be programmed to another vehicle. That conflicting information left me questioning whether I had been given accurate information. I would encourage anyone purchasing a vehicle to verify details like keys, warranties, and other important items before completing the sale. I was also disappointed with my interaction with the general sales manager. I understand dealerships can't agree to every request, and I respect that. We simply asked if the dealership would consider sharing the cost of a second key fob. The request was declined, which is certainly their right. However, the conversation felt rushed and dismissive, and I never felt that my concerns were genuinely heard. A little more patience and customer service would have made a significant difference during such an important purchase. Overall, I like the vehicle and appreciate the effort Jordyn put into helping us. However, the scheduling delays, the finance process, the conflicting information about the key fob, and my experience with management kept this from being a five-star experience. If you're considering buying a vehicle here, my advice is simple: Ask questions, verify everything, and don't hesitate to get a second opinion on anything you don't fully understand. Doing your homework before signing the paperwork can save you time, money, and frustration.

Great service. Juana was great and super friendly

Had my car towed here via recommendation following an accident that happened in another city where the repairs weren’t done right. Jovi communicated with me every step of the way and advocated for me. They were able to fix everything properly and basically undo what the previous shop messed up. Super satisfied with the service and my car looks and drives even better!

We worked with Dylan and he was extremely helpful and accommodating. Would highly recommend buying your next vehicle here.

Zain and nick thanks soo much for helping get an approval on my car loan. I will recommend Zain to anyone looking for a professional dealership. D -

Juana was my salesperson. From the minute i sent my inquiry till the time i arrived she was very communicative throughout the entire time. She had the car pulled up and ready to go before i arrived! She was very thorough in showing me around the car and its features. I ended up getting a new car in the end and it greatly exceeded my exoectations going in. Abe was very hands on with working with the banks to get me the best interest rate and very friendly. Daniel was super supportive in the end and helped finalize the numbers with abe at closing! Randall was awesome to chat with when i got to signing my papers in finance and helped me pick out an awesome care package for the car! After all was said and done Juan finished up putting my plates on and helping me set up bluetooth and android auto. She got me through setting up the my buick app and on star! In the end everyone stayed wayyy past closing to finalize my deal and i must say im grateful for the incredible hospitality that was shown by everyone up until the very end!! Will buy here in the future!