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We welcome the feedback we receive from customers like you so we can improve the car shopping experience. Please tell us more about your dealership visits and if you have any questions or concerns that have not yet been addressed.
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Call Bill Kay Buick GMC Today (630) 969-0022
Send Us A MessageWelcome to Bill Kay Buick GMC
Thank you for making your way to Bill Kay Buick GMC, your certified Buick, GMC dealer serving drivers throughout Downers Grove and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Bill Kay Buick GMC in Downers Grove today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (630) 969-0022.
Our Reviews See What Our Customers Have To Say About Us
Juana was my salesperson. From the minute i sent my inquiry till the time i arrived she was very communicative throughout the entire time. She had the car pulled up and ready to go before i arrived! She was very thorough in showing me around the car and its features. I ended up getting a new car in the end and it greatly exceeded my exoectations going in. Abe was very hands on with working with the banks to get me the best interest rate and very friendly. Daniel was super supportive in the end and helped finalize the numbers ... Read More 
Google - Jul 2, 2026
Two hours for an oil change is too long.
Great service and worked with us. Definitely will get another truck from here.
Went to Bill Kay without an appointment after being disappointed by a competitor. Jordan came right up and was willing to help us out. He carefully went over the package options and pricing of each vehicle we were interested in and his manager Abe was amazing at figuring out deals and getting us where we needed to be with the monthly payment. I would recommend!
Juana and Abby and Danny was the best thank you all
Mark and joryden I hope I spelled it right were amazing finance man u did ur thing. Thank u for everything. I hope the Lord bless u men in life. Mark u are an amazing person u have a heart J u are such a sweet hearted man. Keeps the hearts y'all have and God will continue to bless u all. If u need a car mark and Joryden are the men to talk to. Be real with them like I was the will make it happen for u .
Juana is an outstanding representative for your dealership. She is knowledgeable and friendly. I found her to be most helpful in explaining the function/features of my new vehicle.
The dealership was great and the sales rep was also great. Very smooth transaction. Would return for future purchases.
Everything went very smoothly. No problems
I had a great experience purchasing a used Explorer ST from Bill Kay Buick GMC. Juana was professional, easy to work with, and made the process smooth from start to finish while helping me get the deal done.
I came to do a trade in as a down-payment. They (Cassie and Juana) were super helpful, kind, patient and answered all of my questions. I would recommend them any day of the week. 1st class experience.
Dylan did a great job today! He was super helpful and informative made the car purchasing process really easy even though it can be a stressful thing most of the time.
Marco was amazing I’m in love 🥰
Marco was truly amazing!!!! Such a pleasure to work with him:)
Amazing service! Will always go back to Bill Kay for service!! David is beyond helpful and kind. You can’t miss with this guy!! I also bought a new vehicle and got a fair price. Danny and Jason took extra time with me which was very much appreciated! I’m so happy to work with all these kind people! Thank you Bill Kay!
Marco did a great job selling me a Buick
Dylan mark and bill where amazing I would recommend family and friends to shop at bill kay gmc Buick
Dylan is the best I was in and out in less then 3 hours definitely the guy you wanna go to if you’re coming to buy a car here you can tell He loves his job best experience I’ve had buying a vehicle
Dylan helped my partner get his truck and we loved how helpful and enthusiastic he was! Definitely recommend having him help with the process.
Great salesman super nice
Marco was great, good customer service 👍
Great customer service. Fast turnaround.
I purchased my 25 GMC Acadia at Chevy dealership (who shall not be named) and they dismissed my driver side window issue while still under B2B warranty. Took my Acadia to Bill Kay and spoke with service and with the tech and they were able to pinpoint the issue in no time. I'll be going back to Bill Kay for my future GMC needs.
(Translated by Google) If you want a good car, go see Marco. (Original) Si quieres un buen carro bendiga a ver a marco
Very professional a f friendly service. Able to answer all questions. Knew what they were talking abouit3
It was a pleasure working with the gentlemen at Bill Kay. Extremely helpful during the purchase of our new Buick Enclave.
I purchased a GMC Terrain from their dealership. Everyone was great to work with from calling to confirm availability, setting an appt. for the test drive, to purchasing the vehicle. They had a variety of vehicles to choose from making the decision difficult. Thank you for a great experience.
We had an amazing experience at the dealership thanks to Marco Saldana! From start to finish, he made the process of buying our new Yukon smooth, easy, and stress-free. Marco was professional, patient, and took the time to answer all of our questions without ever making us feel pressured. He truly went above and beyond to make sure we found the perfect vehicle for our family and got a great deal. His customer service and attention to detail were outstanding. We highly recommend asking for Marco Saldana if you’re looking to buy a vehicle — you won’t be disappointed!
We had an amazing experience at the dealership thanks to Marco Saldana! He was professional, friendly, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all our questions and helped us find the perfect vehicle for our family. We are so excited that we bought a brand new GMC Yukon! Thank you, Marco, for your excellent customer service and for making this such a great experience. Highly recommend working with him if you’re looking for a new vehicle!
Marco was absolutely amazing! Definitely felt like I had someone in my corner. Im sitting here and cannot wait to get in and drive my new car!!
Marco Saldana is the man! Its rare to walk in and get transparency when buying a car. Marco was a no nonsense to the point which was a huge factor in closing the sale. He went and fought for us on the sale, we left happy with a great deal and a great car.
Absolutely amazing! Best dealer experience ever super kind and welcoming and understanding
Wonderful customer service!
Marco very nice and great to work with
Marco was very helpful with the transfer of vehicles. Super kind and nice. Had us laughing and made the process enjoyable! 10/10 made everything go smoothly!
Mina and dani gave me an excellent experience got exactly what I wanted and came out with what I wanted, I recommend them
Marco was great! Willing to work with me to get me what I wanted. Overall a wonderful experience.
Everyone was nice 👍. Helped out to make the new car deal to me nice. Everyone went out of there way to help and look out for my wellbeing.
GREAT PEOPLE THEY TOOK GREAT CARE OF ME I REALLY APPRECIATE THEM
Marco was fantastic! He helped me with every question and concern I had and got me into a new car.
I had a great experience. They were very helpful and informative
David and Scott are the best!!
We had a fantastic salesman named Dylan and not only was the dealership great we met with them on on Friday late in the day he sent a very nice email plus he sent like 30 pictures of the minivan that we bought and the total list of everything that was on the minivan I've never had a Salesman do that before it was such a great feature because when you're looking at 8 or 10 other vehicles and they're all similar now you got a list of exactly what's on it
Very polite, helpful and responsive!
No BS, No run around, straight to the point, i went to over 15 dealers run around an negotiating but This was a one stop shop absolutely great service from Michael Hitney i'm very happy with the deal I got and I would definitely consider buying over from bill kay again
Excellent in every way. Highly recommend buying a car. Fast, and efficient especially since my daughter was out of state.
I shopped around a couple of other dealerships, but I ended up purchasing my 2022 Mercedes Benz from this location and I'm happy I did. Miguel and the manager were both very helpful throughout the entire process. 10/10 experience!!
Jordyn was a pleasure to work with. He listened to our concerns and addressed them with the manager. The whole buying process was quick compared to past experiences.
Jordyn was fantastic, and I genuinely appreciate all his assistance. He made the car-buying process incredibly easy and efficient, and I’ll definitely return to him in the near future.
Dylan was very courteous. Never a hard sell. Randall was equally polite as well. Nice dealership with nice people. A very positive customer experience for me
Very pleased with the experience here at Bill Kay Buick GMC.
Great experience, great deal, friendly sales staff will definitely be coming back for sales and service!
Dylan was great!
great customer service always with a smile
Quick and efficient. Called ahead to tell what cars I wanted to see and then had them out front when I arrived. Was able then to go through the quick test drive and agree to terms quickly. When I came back to pick up the car, was ready to go and out quickly and efficiently.
Friendly and business is great
Great working with the team at Bill Kay. Just bought my second vehicle with them and they make it as painless as possible! Thanks Michael and Glen for all the help!
Recently purchased a 2022 Mustang Mach I. The entire staff was very friendly made me feel welcome. My sales rep was Jordyn and he was great to worked with. He kept me updated throughout the whole process, and helped me load the at onto the trailer. Would definitely recommend and would purchase from here again.
Dylan was great to work with. He was knowledgeable and understanding of my needs. I strongly recommend working with Dylan and his team on your next vehicle purchase.
The work very quickly. Friendly staff!!
My original sales consultant called off, but Juana took very good care of me 10/10 would buy again
Juana was a delight to speak with. Very knowledgeable about the vehicle I was interested in. She was also very patient.
Jason and Mark a very personable and professional to work with. Best experience I've had with car salesman. Would recommend them to anyone
(Translated by Google) Juana is a nice and very attentive girl, thank you very much for your attention. (Original) Juana es una chica agradable y muy atenta muchas gracias por tu atención .
Lovely experience with Dylan!
great experience. quick and easy. Mina and Mark were very professional, efficient and friendly. Buying a car can be stressful, but this was a good experience.
Came in early for an oil change and tire rotation. David helped me out. It was a quick and easy experience. Out in less than an hour.
David is always great! Super professional and very attentive to clients. Shout out to David!
Jacob was wonderful to work with during my car purchase. Go see Jacob at Bill Kay in Downers and you won’t be disappointed. He didn’t waste hours of my life and was straight to the point.
Easy to work with thank you Mike!
Great! was very please with sale consultant Juana Teran with all her time & patients
Great experience with David! He was very helpful and made sure my car was taken care of.
I should have bought my car here. I started coming here because the other dealership had subpar service employees so I decided to try Bill Kay. I was working with David, he is very attentive, he wasn't a pushy sales rep like a lot of places and he kept me well informed throughout the process. I highly recommend coming here David made me feel welcomed, told me what my car needed with no BS added and that's a big reason why I keep coming back to this place.
Service Advisor David Nunez provided outstanding customer service skills.
Had a great experience at Bill Kay. Juana took great care of us.
Brought my 2022 Buick Enclave for Service. David got me scheduled and service was great
Super friendly, easy to work with I would definitely come back here again!
Great group to work with overall. I worked with Juana and she made it all very easy!
Jordyn Finley was amazing. I purchased a vehicle here and he walking through everything and make sure me and my husband felt comfortable. Thanks again to Jordyn and the team. I really appreciate all of you guys’s work.
David from service is wonderful. Great team. They did their best to accommodate my requirements. Highly recommended.
This was an amazing car buying experience! Mina and Daniel took great care of me. I highly recommend this dealership
Danny, Jordyn and Joe were an excellent help in my purchase. They made my purchase of my GMC Yukon Denali ultimate excellent I really appreciate all their help!!!
Great experience, fair deal, friendly staff , will be coming back, deal with Mina
Mina is the man! Great experience with him. I was expecting the process to be much more difficult, but Mina and team made it simple. 10/10 experience
Outstanding customer service , I purchased a 2026 GMC Sierra truck. No pressure , professional and very helpful. This is my first new truck and I’m loving it .
Dylan was super helpful! From start to finish he took care of us and made it a swift process.
Dylan was absolutely amazing! So helpful, and very kind. I wish I stayed in the area, I would return for sure. I would recommend anybody to them ! They made sure I left with the car I WANTED and not one I almost settled for.